ERP is an acronym for Enterprise Resource Planning, but even its full name doesn’t shed much light on what ERP is or what it does. For that, you need to take a step back and think about all of the various processes that are essential to running a business, including inventory and order management, accounting, human resources, customer relationship management (CRM), and beyond. At its most basic level, ERP software integrates these various functions into one complete system to streamline processes and information across the entire organization.
A CRM system brings all this information into one cohesive unit. The customer’s complete history with your business exists alongside a list of your deals; your emails, notes, and appointments live in one interface. Add to this the fact that you can get real-time notifications when your customers perform a significant activity—like when they visit your Pricing page or click on a link in your email. We’re talking about a goldmine of information available in one system, under one roof.
ERP,CRM and POS Solutions
ERP SOLUTIONS
Enterprise Resource Planning integrates business management modules and user friendly technology. The ERP solution is such a system that can combine all the functions of a business, such as inventory management, warehouse management, manufacturing, distribution, invoice tracking, accounting, sales module, production planning, purchase management, customer support service, finance, HR, supply chain management, logistics, software, customer relationship management (CRM), etc. on to a single framework and thereby enabling business owners to take balanced and informed decisions for the future.
CRM SOLUTIONS
CRM is all about managing the relationships you have with your customers. Powerful CRM helps to create business clarity and also help you make better decisions and build stronger customer relationships. CRM is a combination of people, processes and technology and it covers every interaction with your customers across the entire business.
POS SOLUTIONS
Effortlessly sell, manage, report and grow your retail business in every way with Vend’s unmatched POS, multi-outlet retail and inventory management system.
HRMS SOLUTIONS
Through the use of an automated transaction monitoring and risk management system, a Consulting WP client’s account will never be allowed to reach negative balance.
